Straight answers, in one place.
If you're comparing kennel software, you have real questions — about what's actually live, what it costs, whether your team will use it, and what happens to your data. Here are the honest answers, grouped so you can scan to the one you came for. Anything we didn't cover, you can ask the founder directly.
Product & how it works
What BarkWhiz does, what's actually live today, and how the AI keeps your team in control. For the deeper "why," see Why BarkWhiz.
Most kennel software is a ledger: it records that things happened. BarkWhiz acts on what happened — surfacing the follow-up, the rebooking, the at-risk client — with AI drafting the next step and your team deciding. It's built by an operator, for the floor, not the back office.
We're pre-launch and onboarding our first operators by hand. Live today: reservations and scheduling, kennel and care operations (feeding, meds, incidents), customer and dog records, AI-assisted pet-parent updates, a staff CRM and pipeline workspace, billing and subscriptions, and role-based multi-facility access. On integrations, QuickBooks is the one that's live now; others — along with a customer portal, client-facing payments, loyalty, outbound email/SMS delivery, and self-serve onboarding — are in active development. We'd rather be upfront about that than oversell. Ask us anything on your call.
No. BarkWhiz is built around a simple promise: AI drafts, your team decides. The AI writes the first version of a pet-parent update, follow-up, or pricing nudge — then a human on your team reviews it and decides whether to send it, change it, or hold it. Nothing reaches a client and no decision gets made without a person saying yes. There's no black-box automation firing off messages on its own.
That's the whole design goal. High-frequency tasks are built for dramatically fewer clicks, with a floor-friendly shift view — and we onboard each founding facility by hand, so your team is set up properly, not left to figure it out.
BarkWhiz is built for boarding, daycare, and training operations — reservations, care on the floor, customer records, and the follow-up that drives revenue. Grooming isn't a feature set we offer, so if that's the core of your business we'd rather tell you straight than pretend to fit.
Pricing & founding membership
No demo gauntlet, no sales rep, no deck. Here's how pricing and the founding offer actually work.
Founding facilities get founding pricing locked in for life — from around $199/mo depending on the size and shape of your operation. We'll walk you through the numbers on a short call with the founder. No demo gauntlet, no sales rep, no deck.
We're recruiting our first 10 founding facilities — operators who help shape the product in exchange for real perks: founding pricing locked in for life, white-glove migration of your existing data, hands-on onboarding, and a direct line to the founder. It's a small first cohort on purpose, so we get it right rather than over-promise at scale.
That's the point of founding pricing: the rate you lock in as a founding facility stays your rate. As the platform grows and list pricing changes for everyone who comes after you, your founding price holds.
Switching & migration
Moving off your current software is the scariest part of any switch. Here's how we take that off your plate. More detail lives on Make the Switch.
Yes — white-glove migration is part of founding membership. We move your customers, pets, and history over for you rather than handing you a spreadsheet and wishing you luck.
Less than you're bracing for. Because we onboard every founding facility by hand, we do the heavy lifting on migration and setup, then walk your team through the day-to-day so the floor isn't left guessing. You're not buying a login and a help center — you're getting set up properly.
You can take it with you. We'll help you export your customers, pets, and history — the same care we put into moving you in, we put into letting you go. No hostage-taking.
Data & security
Your customer list, your pets' histories, your revenue — that's the business. For the full picture, see Security & your data.
Your data is yours — your customers, your pets, your business. It's encrypted in transit and at rest, access is role-based across five roles so the front desk, managers, and owners each see only what's appropriate, and each facility's data is isolated from every other facility's. We don't store raw card numbers, and we don't sell your data or share it for advertising. Full stop.
BarkWhiz uses a third-party AI provider to generate drafts — like a pet-parent update — from your facility's activity. We don't sell your data, and a human on your team always reviews AI output before anything is sent or acted on. We're happy to walk through exactly how the AI features handle data on a call.
No. Payments are handled by an established, PCI-compliant payment processor. Raw card data goes to them, not into BarkWhiz — so your most sensitive payment data never lands in our database.
Yes. Your data is yours — you can request an export or deletion of your facility's data. See our Privacy Policy for how requests are handled, or just ask us directly.
The company
Who's behind BarkWhiz, and why we're starting small on purpose.
BarkWhiz is founder-operated. Ryan Leach — MBA, and the operator of two Sit Means Sit dog-training franchises in Dallas and College Station — is building the system he wished he'd had after more than a decade running pet-care operations. It's built from real time on the floor, not a whiteboard. You can read the full story on Why BarkWhiz.
It's founder-operated and built from real operational experience — and we're deliberately starting with a small first cohort so we can get it right rather than over-promise at scale. Founding members get a direct line to the founder the whole way.
Request early access and we'll set up a short, no-pressure call with the founder — not a sales rep — to see whether BarkWhiz fits the way your facility actually runs. If it's a fit, we handle the migration and onboarding by hand. If it isn't, we'll tell you that too.
Still have a question we didn't cover?
Become a founding facility and you get a direct line to the founder — ask anything, and get a straight answer. Want more detail first? Read up on security & your data or why BarkWhiz exists.