Straight answers, in one place.

Most kennel software is a ledger: it records that things happened. BarkWhiz acts on what happened — surfacing the follow-up, the rebooking, the at-risk client — with AI drafting the next step and your team deciding. It's built by an operator, for the floor, not the back office.

We're pre-launch and onboarding our first operators by hand. Live today: reservations and scheduling, kennel and care operations (feeding, meds, incidents), customer and dog records, AI-assisted pet-parent updates, a staff CRM and pipeline workspace, billing and subscriptions, and role-based multi-facility access. Also live and in real use with our first facilities (early access): a branded customer portal with self-service online booking, vaccine uploads, and pay-your-balance-online; your own white-label public booking pages; loyalty and membership pricing honored automatically at booking; and Google reviews capture. Automated email and text reminders and follow-ups now send straight from BarkWhiz too — with AI-drafted pet-parent updates still reviewed by a person before they go out. On integrations, QuickBooks is live today. Under the hood, BarkWhiz runs on Stripe for payments and billing, Twilio for texting, and Resend for email — those power live features, and more operator-facing integrations are in active development. Self-serve sign-up and dynamic pricing are still in the works too. We'd rather be upfront about that than oversell. Ask us anything on your call.

No. BarkWhiz is built around a simple promise: AI drafts, your team decides. The AI writes the first version of a pet-parent update, follow-up, or pricing nudge — then a human on your team reviews it and decides whether to send it, change it, or hold it. No AI-written message reaches a client without a person saying yes; the AI never sends its own drafts. (Routine reminders you've set up — an upcoming-stay or vaccine-expiry nudge — can go out automatically over email and text; the AI-drafted relationship messages always wait for your review.)

That's the whole design goal. High-frequency tasks are built for dramatically fewer clicks, with a floor-friendly shift view — and we onboard each founding facility by hand, so your team is set up properly, not left to figure it out.

BarkWhiz is built for boarding, daycare, and training operations — reservations, care on the floor, customer records, and the follow-up that drives revenue. Grooming isn't a feature set we offer, so if that's the core of your business we'd rather tell you straight than pretend to fit.

Yes — white-glove migration is part of founding membership. We move your customers, pets, and history over for you rather than handing you a spreadsheet and wishing you luck.

Less than you're bracing for. Because we onboard every founding facility by hand, we do the heavy lifting on migration and setup, then walk your team through the day-to-day so the floor isn't left guessing. You're not buying a login and a help center — you're getting set up properly.

You can take it with you. We'll help you export your customers, pets, and history — the same care we put into moving you in, we put into letting you go. No hostage-taking.

BarkWhiz is founder-operated. Ryan Leach — MBA, and the operator of two Sit Means Sit dog-training franchises in Dallas and College Station — is building the system he wished he'd had after more than a decade running pet-care operations. It's built from real time on the floor, not a whiteboard. You can read the full story on Why BarkWhiz.

It's founder-operated and built from real operational experience — and we're deliberately starting with a small first cohort so we can get it right rather than over-promise at scale. Founding members get a direct line to the founder the whole way. And your data is never hostage either way — you can export your customers, pets, and history at any time (see "Can I get my data exported or deleted?" above).

Request early access and we'll set up a short, no-pressure call with the founder — not a sales rep — to see whether BarkWhiz fits the way your facility actually runs. If it's a fit, we handle the migration and onboarding by hand. If it isn't, we'll tell you that too.