Online booking & client portal

Clients want the freedom to book when and how they want. Let them.

Pet parents want to book a stay at 9 p.m. without calling you. BarkWhiz gives them a booking page and a client portal in your branding — to reserve, join your waitlist, upload vaccine records, and pay a balance — while every new booking and change request still lands with your front desk to approve. Self-service for them, no loss of control for you.

A white-label online booking page in a facility's own brand — Sunrise Pet Resort, a sample brand, where a pet parent picks dates and a service

The front-of-house your old software forgot.

Legacy kennel software gave you a back office and left your clients a phone number. BarkWhiz adds the client-facing side — online booking, a portal, a waitlist, and self-serve change requests — without taking the front desk out of the loop. Everything described here is live now, in early access with our first facilities.

What your clients get

A self-service front door your pet parents actually use — and a back end where you still hold the keys. Here's what lands in their hands, and what stays in yours.

A booking page that looks like you, not us

Your own branded booking page on your own link — your services, prices, and policies, with deposits and payments on Stripe.

A waitlist that fills your gaps

When you're full, clients add themselves; when a spot opens, you convert them from the same screen — no holiday weekend left on the table.

A portal that answers the front desk's FAQs

Clients see upcoming stays, upload their own vaccine records, and pay a balance online — so the phone rings less and your records stay current.

They sign your forms without a printer

Send waivers, agreements, and intake forms to the portal or a one-tap email link. Clients sign online before the stay, and the signed copy lands on their record — no paper at the counter, no forms to chase.

They install it like an app

The portal adds to a phone's home screen and opens full-screen like a native app — no App Store, no download, nothing to maintain.

Change requests come to you to approve

Clients request a new date or cancellation; it lands in your queue, not on your calendar. You approve or decline — self-service without anyone rebooking behind your back.

Reviews and loyalty, built into the booking

A happy stay triggers a Google review invite, and loyalty and membership pricing apply automatically at booking — no one keying in a discount.

BarkWhiz Waitlist: opened spots and a pending queue, with Review and Promote on each entry
When a spot opens, promote from the waitlist queue in a click — no holiday weekend left on the table.

Want to watch the operator side on real screens? See it in action →

See what your clients see

Real screens from the branded portal — the booking flow your pet parents walk through, on the phone already in their pocket.

Client portal booking: a branded landing page where a pet parent picks a service and dates
Pick a service and datesYour branded page — clients choose boarding or daycare, set dates, and watch the subtotal update.
Client portal booking: choosing a room, each with its own nightly rate
Choose a roomEach room shows its own nightly rate, pulled straight from your pricing rules.
Client portal booking: choosing a daily care package priced per day
Add a care packageBronze, Silver, or Gold day — tiers of enrichment and daily care, priced per day.
Client portal booking: adding pet perks like Bark Park, nature hikes, baths, and nail trims
Add the extrasBark Park, nature hikes, baths, nail trims — upsells your clients add themselves.
Client portal booking: a checkout summary showing service, add-ons, total, and amount due before confirming
Review and confirmA plain summary — service, add-ons, total, and what's due now — before they hit Confirm.

Why a real client-facing front door pays off

Self-service isn't about doing less for your clients — it's about your team stopping the work that never needed a human in the first place.

Bookings come in after you've gone home

Pet parents plan trips at night and on weekends, long after your phone stops being answered. An always-on booking page captures the stays you'd otherwise lose to voicemail — and the competitor who picked up first.

Your phone stops being the booking system

"Do you have room?" "Are my shots on file?" "What do I owe?" When clients can answer those themselves, the front desk gets its day back for the dogs and the drop-offs in front of them — not the handset.

Fewer surprises, not fewer controls

Because new bookings and changes arrive as requests you approve, self-service never means losing the run map. You hand clients convenience and keep the final say over what actually lands on your calendar.

Ryan Leach, founder of BarkWhiz, with his dog
Built by an operator

I got tired of being my clients' only way in

"For years the only way a client could reach my facility was a phone call during business hours — and my team spent the day answering the same three questions: do you have room, are my vaccines on file, what do I owe. The software I paid for ran the back office and left the front door to us.

So BarkWhiz puts a real client-facing side on the operation — a booking page, a portal, a waitlist — without handing over the keys. Customers get to serve themselves; my team still approves what actually hits the calendar. That's the balance I always wanted and never had."

Ryan Leach, MBA Founder & Operator

Straight talk on what's live

The booking pages, client portal, waitlist, self-serve change requests, vaccine upload, form and waiver e-signatures, and pay-online are live now, in early access with our first facilities — and we still onboard every facility by hand rather than a self-serve sign-up, so it's set up around how you actually run. QuickBooks is the live integration; Stripe, Twilio, and Resend run behind them powering payments, texts, and email. We'd rather be upfront than oversell. See the full roadmap.

Already running other software?

See how the client-facing side of BarkWhiz stacks up against the booking and portal tools you pay for now — an honest, operator-written comparison, not a hit piece.

Make the switch

Ready to be a founding facility?

Founding facilities receive Ops + CRM for $249/month, locked for 24 months. After that, they retain a permanent 15% discount from the then-current list price.

Become a Founding Facility

Online booking questions, answered

Yes. Your logo, your services, your prices, and your policies sit on your own booking link — pet parents see your facility, not BarkWhiz. It's your white-label front door, not a listing on someone else's marketplace.

They can request a change from their portal — a new date or a cancellation — and the request lands in your queue to approve or decline, with the full run map in front of you. Customers get self-service; nothing changes on your calendar until your team says yes. You're never surprised by a reschedule you didn't see.

No. The portal runs in any phone browser, and clients can add it to their home screen, where it opens full-screen like a native app. There's nothing to install from an app store and nothing for you to maintain — it's a web app that behaves like the real thing.

See upcoming and past stays, request a booking or a change, join your waitlist when you're full, upload their own vaccine records, sign the waivers and forms you send them, check their dog's information, and pay a balance online. It answers the questions your front desk fields all day, so the phone rings less and your records stay current.

It's live now, in early access with our first facilities — the branded booking pages, client portal, waitlist, self-service vaccine upload, form and waiver e-signatures, pay-your-balance-online, and self-serve change requests are all in the product today. We still onboard every facility by hand rather than a self-serve sign-up, so we can set it up around how you actually run. We'd rather be upfront than oversell. See the full roadmap.

Give your clients a front door — and keep the keys

Founding facilities receive Ops + CRM for $249/month, locked for 24 months. After that, they retain a permanent 15% discount from the then-current list price.

Not ready for a founding spot? Just keep me posted

From interest to arrival

One connected booking journey.

Your branded page carries the customer from service selection through the details your team needs before drop-off.

Book in your brand

Your services, prices, policies, and availability live on a public booking page that belongs to your facility.

Collect the important pieces

Deposits, vaccine uploads, and waivers stay connected to the booking instead of becoming three separate follow-up jobs.

Keep changes visible

Waitlists and customer change requests land in the same operating context your team uses to run the day.

See digital forms & e-signatures →