Is there a contract?
No. Every plan is month-to-month with no long-term contract. If you'd rather pay annually you get two months free — and you can still leave whenever you want.
How many staff can I add?
As many as you need. Front office, trainers, and kennel techs all get their own login on every plan, with no per-seat fees, ever. You're never penalized for growing your team.
Can I switch tiers later?
Yes. Start where you are and add tiers as you grow. You can move up to Ops + CRM — or request Revenue Intelligence — whenever it makes sense, and your data comes with you. No re-implementation.
What about migrating off my current software?
We move your customers, dogs, and history over for you — not a spreadsheet export and good luck. See how switching works →
What is the Founding Facility Program?
We're onboarding 10 facilities at a founding rate — $249/mo for Ops + CRM, locked for two years — in exchange for their feedback and, once they're seeing results, their story. It's how we build proof and product at the same time. Apply for a founding spot →
Is founding pricing forever?
The $249 rate is locked for 24 months. After that you keep a permanent loyalty discount — list price minus 15% — for as long as you're with us. We'd rather reward the facilities who took the early bet than dangle a rate that quietly disappears.
What happens when the 10 spots are gone?
The program closes. Standard pricing is $199 / $349 / from $599, and it isn't going up on you retroactively — founding facilities keep their rate.
Do I have to commit to a year?
No. Founding pricing is billed monthly. The only commitment is the 24-month price lock, which works in your favor, and the feedback/story obligations in the agreement.