Customer & pet records

Everything about the dog, in one place your whole team trusts.

Vaccines, the vet, the feeding routine, meds, behavior notes, and the full history — one connected record per dog and per client, not a paper folder or a fact that lives in one staffer's head. The whole team sees the same profile, and clients can upload their own vaccine records from the portal.

Live · every plan

The record every shift can trust, not the one in someone's head.

A dog's feeding routine and meds are only safe if everyone can see them — not just the staffer who happened to check that dog in last time. BarkWhiz keeps one connected record per client and per dog, and it's live today, part of the operational core, included on every plan. See it running →

One record per dog, one per client

Everything you need to know about a dog and its owner on one profile the whole team shares — so a new hire greets a regular by name and knows exactly how it eats, not what a busy shift can remember.

One connected profile

Everything about the dog, in one place

Vaccines, the vet contact, the feeding routine, meds, behavior notes, and the full history of stays — all on one record per dog, with a connected record for each client too. It's the same profile every person on your team sees, so nothing about a dog rides on whichever staffer happens to be on shift.

  • Feeding routine, meds, vet, and behavior notes on one profile
  • A connected record for each client, linked to their dogs
  • The whole team sees the same thing — not a scrap of paper

Vaccines & immunizations

Vaccines that never quietly lapse

Immunization records live on the dog's profile with their dates, and BarkWhiz surfaces what's expiring — so a lapsed rabies isn't discovered at the front desk with a family already checking in. Clients can upload their own vaccine records from the portal, which saves your front desk chasing and re-keying paperwork.

  • Immunization records with dates on each dog's profile
  • Clients self-upload their own vaccine records via the portal
  • Expirations surfaced before a stay, not caught at check-in

Connected, not a silo

Connected to everything else

The record isn't a standalone address book. It ties into the rest of BarkWhiz: a stay pulls the dog's feeding routine and meds into the day, care logged on the floor lands right back on the record, and the staff CRM works from the same profile. Log it once, and it shows up everywhere it's needed.

  • Reservations pull each dog’s routine into the stay
  • Care logged on the floor lands on the record
  • The CRM and messaging work from the same profile

…and more the record holds

The whole history on a timeline

Every stay, visit, note, and message on one timeline — so you can see a dog’s pattern at a glance and answer “when was Cooper last here?” without digging.

Multiple owners per dog

A dog can belong to a couple or a household, so either owner can book and either is reachable — without duplicating the pet or losing track of who’s who.

The record in your team’s pocket

Pull up a dog’s feeding, meds, and behavior notes from a phone or tablet on the floor — no walk back to the office to check what a dog needs.

Ryan Leach, founder of BarkWhiz, with his dog
Built by an operator

What we knew about a dog lived in the wrong places

"Ten-plus years running pet care — two Sit Means Sit locations, Dallas and College Station — and the scariest gaps were never the schedule. They were the dog. A regular’s twice-a-day pill and ‘eats alone or he guards the bowl’ lived in a paper folder and in one closer’s memory. A new hire on a Saturday didn’t know that Bella hates big dogs, and once we caught an expired rabies with the family already standing at the counter.

So a pet record in BarkWhiz is the one thing the whole team sees the same way. The feeding routine, the meds, the vaccine dates, ‘this one’s a slow eater’ — it’s on the profile, not in somebody’s head. When the person who knew the dog isn’t on shift, the record still is."

Ryan Leach, MBA Founder & Operator

Straight talk on what it is

Customer and pet records are live in BarkWhiz today and included on every plan — the operational core, not a roadmap promise. Client self-upload of vaccine records is part of the early-access customer portal: the owner uploads from their side and it lands on the dog’s profile. Records are yours — read how we handle your data and security.

Works with the rest of BarkWhiz

The record is the spine — it feeds and is fed by the operations that run your day.

Pet-record questions, answered

One connected record per dog holds vaccines and immunization records with dates, the vet contact, the feeding routine, medications, behavior notes, and the full history of stays and visits. Each client has their own connected record too. Your whole team sees the same profile, so nobody is working off a scrap of paper or one person’s memory.

Yes. Client self-upload of vaccine records is part of the early-access customer portal — the owner uploads the record from their side, and it lands on the dog’s profile for your team to see. It saves your front desk from chasing and re-keying paperwork before a stay.

Yes. The record isn’t a standalone address book — it ties into reservations, care logging, and the staff CRM. A stay pulls the dog’s feeding routine and meds, care logged on the floor lands on the record, and the record is the same profile the CRM works from.

Yes. Customer and pet records are live in BarkWhiz today as part of the operational core, and they’re included on every plan. Client self-upload of vaccine records is part of the early-access portal. See pricing.

Give every shift the same record to trust

Founding facilities receive Ops + CRM for $249/month, locked for 24 months. After that, they retain a permanent 15% discount from the then-current list price.

Not ready for a founding spot? Just keep me posted