Vaccine-expiry nudges
When a dog's vaccine records are about to lapse, BarkWhiz nudges the owner automatically — so a stay doesn't get turned away at the door for out-of-date paperwork.
Automated reminders
The reminders that stop no-shows — sent without you lifting a finger.
A forgotten booking is an empty run and a lost night's revenue. BarkWhiz sends the confirmation the moment a reservation is made, then nudges the client before the stay and again at pickup — over email and text, automatically. It even flags a dog whose vaccines are about to lapse. Nobody on your team has to remember to send a thing.
Live
The reminder you used to send by hand, at night, from your own phone.
Confirmations, upcoming-stay reminders, pickup reminders, and vaccine-expiry nudges send automatically over email and text — so fewer clients forget and fewer runs sit empty. It's live today, part of the operational core. See how it cuts no-shows →
Set once, sends itself
The routine messages — confirm, remind, remind again — go out on their own, over email and text. Your team stops chasing clients to remember, and the empty runs stop showing up on a busy weekend.
On autopilot
Confirmations and reminders, without the reminders to send them
The routine messages are the ones that never should have needed a person — and now they don't. When a booking is made, the confirmation goes out. Before the stay, the reminder goes out. At pickup, the nudge goes out. All of it over email and text, all of it automatic.
- Booking confirmation sent the moment a reservation is made
- Upcoming-stay and pickup reminders sent on their own schedule
- Email and text, so the message reaches the client where they'll see it
Fewer no-shows
Fewer forgotten bookings, fewer empty runs
The no-show is rarely a client who changed their mind — it's a client who forgot. A nudge before the stay is the cheapest revenue you'll ever protect: it turns a run that would have sat empty into one that's filled, and a client who would have felt awkward into one who shows up ready.
- A reminder before the stay means fewer clients simply forget
- Fewer empty runs on the nights you booked to be full
- More on how it works on the reduce no-shows guide
Routine vs. personal
The routine sends itself. The personal stays human.
There's a clean line here, and BarkWhiz holds it. Routine reminders and confirmations are templated, system-triggered messages, so they send on their own. A personal message — like an AI-drafted pet-parent update recap — is a different thing: it's always reviewed and sent by a person. The reminders keep no-shows down without your team; the personal notes still sound like you.
- Routine reminders and confirmations send automatically
- Personal, AI-drafted messages are always human-reviewed first
- Personal recaps live on the AI pet-parent updates page
…and more
Email and text
Reminders go by email and by text, so the message reaches the client where they actually check — and lands in the same conversation as the rest of your messaging.
Consistent, every time
Every booking gets the same confirmation, every stay the same reminder — not just the ones someone remembered on a slammed day. The quiet client gets nudged too.
Built by an operator
An empty run over a holiday weekend is a lesson you only need once
"I still remember the no-show that did it. A boarding run held over a holiday weekend — our busiest, most valuable nights — and the client just… never came. They'd forgotten. That run sat empty while I'd turned away others. For years I tried to cover the gap myself: texting reminders by hand from my personal phone at night, one client at a time, hoping I hadn't missed anyone.
Then there was the pickup a client swore they'd never been told about. Ten-plus years running pet care across two Sit Means Sit locations — Dallas and College Station — taught me the same thing over and over: people don't skip, they forget. So BarkWhiz sends the confirmation, the reminder, and the pickup nudge on its own, over email and text. The empty holiday run doesn't happen because I forgot to text — it doesn't happen because I don't have to."
Ryan Leach, MBA
Founder & Operator
Straight talk on what it is
Automated reminders are live in BarkWhiz today, part of the operational core. Booking confirmations, upcoming-stay reminders, pickup reminders, and vaccine-expiry nudges are routine, system-triggered messages — they send automatically over email and text. That's separate from personal, AI-drafted messages like a pet-parent update recap, which are always reviewed and sent by a human first. Routine sends itself; personal stays human. See how the personal recaps work on AI pet-parent updates, or read how reminders cut no-shows.
Works with the rest of BarkWhiz
Reminders aren't a bolt-on — they're triggered by the same bookings and records that run your day, and sent from the same workspace.
Reminder questions, answered
The routine ones: booking confirmations when a reservation is made, an upcoming-stay reminder before the check-in date, pickup reminders, and vaccine-expiry nudges when a dog's records are about to lapse. These are system-triggered and send on their own — no one has to remember to hit send.
Both. BarkWhiz sends reminders and confirmations over email and text, so the message reaches clients where they'll actually see it. The same reminder can go by both channels, and everything lands in the same client conversation as the rest of your messaging.
Routine reminders and confirmations are templated, system-triggered messages, and they send automatically. That's separate from personal, AI-drafted messages — like a pet-parent update recap — which are always reviewed and sent by a human first. Routine reminders auto-send; anything personal and AI-drafted waits for a person to hit send.
Yes. Automated email and text reminders — confirmations, upcoming-stay reminders, pickup reminders, and vaccine-expiry nudges — are live in BarkWhiz today as part of the operational core. See how they cut no-shows.
Stop losing runs to a client who simply forgot
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