Connected records & timelines
One record per client and dog — bookings, messages, notes, and history on a single timeline your whole team can see, instead of scattered across tools.
Staff CRM & pipeline
Your operations are your follow-up list.
Most kennel software gives you a separate CRM tab and leaves you to remember to work it. BarkWhiz builds the follow-up out of what already happens on your floor — every feeding note, incident, and stay that's due to rebook becomes the next task on your team's list, with the leads, conversations, and history all in one workspace.
Live · included from Ops + CRM
The follow-up that legacy software leaves to you.
A separate sales CRM only helps if someone remembers to open it. BarkWhiz turns the day you already run into the follow-up your team works from — and it's live today, part of the operational core, included from the Ops + CRM tier up. See where it sits in pricing →
One workspace, not a stack of tabs
Leads, tasks, conversations, and every client's history in one place — so the rebooking, the reply, and the regular who's gone quiet don't scatter across inboxes and sticky notes.
Operations → follow-up
Follow-up that starts on the floor
This is the part other kennel software doesn't do. The moments that should trigger a follow-up — a dog off its food, an incident, a stay ending without the next one booked — already happen in BarkWhiz. Instead of leaving them in a log, BarkWhiz turns them into the next action your team actually works.
- Incidents and care notes become follow-up tasks automatically
- Each task carries the dog, the client, and the context with it
- Tracked through to done, so it doesn't fall between inboxes
Integrated messaging
Every conversation in one inbox
Email and text with a client live on the same timeline as their bookings and their dog's record — not in a personal phone or a separate app. When a message needs to go out, BarkWhiz drafts it with AI so it's fast and on-brand, and your team reviews and sends. A person always decides what a client receives.
- Email and SMS threaded into one client conversation
- AI-drafted replies and follow-ups, reviewed and sent by a human
- Routine reminders and confirmations send automatically
Retention & rebooking
It surfaces the client about to slip
The revenue you lose quietly is the regular who just… stopped coming, and nobody noticed. BarkWhiz watches the patterns you can't hold in your head — a stay that ended without the next one booked, a weekly face that's gone quiet, a deposit that never landed — and puts them in front of your team while there's still time to act.
- Rebooking prompts when a stay ends without the next on the calendar
- At-risk regulars flagged before they're gone for good
- Open deposits and unfinished bookings surfaced, not buried
…and the rest of the workspace
Tasks with an owner
Every follow-up is assigned and tracked, so “someone should call them back” becomes a task with a name on it — and a clear done.
In your team's pocket
The pipeline and messages work on a phone or tablet, so the front desk and the floor are working the same list — not comparing notes at shift change.
Built by an operator
The follow-ups I lost were the ones that lived in my head
"Ten-plus years running pet-care operations, two Sit Means Sit locations in Dallas and College Station. The regular who quietly stopped coming and nobody noticed. The deposit no one chased. The ‘call them back tomorrow’ that turned into next month. None of it slipped because my team didn't care — it slipped because the notes, the tasks, and the messages all lived in different places.
So the CRM in BarkWhiz isn't a sales tab bolted on the side. It's the day I already run, turned into the next thing my team does — the call to make, the regular to win back, the deposit to chase."
Ryan Leach, MBA
Founder & Operator
Straight talk on what it is
The staff CRM is live in BarkWhiz today and included from the Ops + CRM tier. It's a workspace for your team — leads, tasks, records, and messaging — with the follow-up drawn from operations. AI drafts messages to save your team typing; a human always reviews and sends, and routine reminders send automatically. See it running in the operations walkthrough, or read how the CRM drives follow-up.
Works with the rest of BarkWhiz
The CRM isn't a silo — it's fed by the same operations that run your day.
CRM questions, answered
Yes. The staff CRM — leads, pipeline, tasks, records, and messaging in one workspace — is live in BarkWhiz today as part of the operational core, and it's included from the Ops + CRM tier up. AI drafts messages; a human always reviews and sends. See pricing.
Most platforms bolt on a separate sales CRM you have to remember to open and work. BarkWhiz builds the follow-up out of your operations: a feeding note, an incident, or a stay that's due to rebook becomes the next task on your team's list automatically — so the follow-up happens without you hunting for it.
Routine reminders and confirmations send automatically over email and text. Personal, AI-drafted messages always go through human review first — your team reads the draft, edits it, and decides what goes out. A person is always the one who hits send.
Yes. New inquiries move through a drag-and-drop pipeline, while every existing client and dog has a connected record and timeline. Leads, tasks, conversations, and history all live in the same workspace, so nothing is stranded in a separate tool.
Stop losing the follow-ups that live in someone's head
Founding facilities receive Ops + CRM for $249/month, locked for 24 months. After that, they retain a permanent 15% discount from the then-current list price.
We reply within two business days—or your first month is free. No credit card required.
Not ready for a founding spot? Just keep me posted